Crescent Health Company Limited (“Crescent Health”) values your privacy and is committed to protecting your personal data. In compliance with the Personal Data Protection Act 2019 of Thailand and regulations in relation thereto (“PDPA”), this notice (“Privacy Notice”) is issued to all our valued customers and prospective customers to explain to you how Crescent Health collects and processes your personal data in compliance with PDPA and inform you of your rights with regards to your personal data that have been and/or will be collected and processed by us.
For the purposes of this Privacy Notice, kindly note that “personal data” refers to any information which relates directly or indirectly to you and/or your transaction(s) with us. Personal data includes your name, age, identity card number, passport number, location, address, gender, date of birth, basic details of your children, marital status, occupation, income range, contact information, email address, employer, race, ethnic origin, nationality, type of products subscribed to, type of loans applied for in relation to the purchase of property(ies), health information, medical information, biometric data, images for the insurance purposes, including but not limited to medical history, medical examination, prescriptions, description of medical services rendered medical reports, doctor’s appointment, medical certificate, medical billing, technical information, and personal activities such as heart rate, steps, sleep, and other information about yourself, and your transaction(s) with us.
Direct Sources
We may obtain your personal data directly from you which you have given your consent to disclose such personal data relating to you, through verbal and/or written communications with us or in any other manner in connection with any transaction, arrangements and/or enquiries made with Crescent Health including booking forms, registration forms, online forms, agreements you have signed, name cards or any identity materials that you have distributed voluntarily.
Indirect Sources
We may obtain your personal data indirectly from third parties such as your employer, insurance company who issued your policy, authorized agents and/or from print, digital channels (including but not limited to website, social media and mobile apps) and/or from other sources in respect of which you have given your consent to disclose such personal data relating to you, through verbal and/or written communications with our third party partners, or in any other manner in connection with any transaction, arrangements and/or enquiries made with our third party partners. Such sources described may include booking forms, registration forms, online forms, agreements you have signed, name cards or any identity materials that you have distributed voluntarily and business directory(ies) or listing(s) that you have subscribed to share your information.
Where indicated, it is obligatory for you to provide your personal data to us to enable us to process your request for our products and services. Should you choose not to provide all or any part of such obligatory personal data, we may not be able to process your request or provide you with our products or services. In this respect we wish to inform you of the following consequences:
We have collected and/or will collect, record, use, disclose and store (“process”) your personal data within or outside Thailand over the course of your present and/or future dealings with Crescent Health. As our valued customer and/or prospective customer, we have kindly requested that you provide your personal data to, amongst others, enable us to respond to your enquiries, effect the commercial transaction requested by you, ensure seamless client relationship management, deliver the necessary notices in connection with your purchased product and/or our new product launches with our business partners, and plan and subsequently provide future products and services in connection with our business. Your personal data will be collected and processed by us within or outside Thailand for, amongst others, the following purposes:
Your personal data provided to us will be kept confidential and where we consider it necessary or appropriate for the purposes of data storage or processing or providing any service or product on our behalf to you, we may transfer your personal data to another member of companies of Crescent Health of companies (“Sunday Ins Holdings Pte Ltd.”) within or outside Thailand, under conditions of confidentiality and similar levels of security safeguards including ensuring that access to your personal data is restricted to employees of Crescent Health and/or the related member of Crescent Health who are responsible for processing your personal data and only personal data deemed necessary is released to such employees. In addition to Crescent Health, your personal data may be disclosed or transferred to the following categories of third parties within or outside Thailand under conditions of confidentiality, similar levels of security safeguards and the personal data protection measure required by PDPA and you hereby consent to such disclosure and transfer of your personal data and authorize the release of your personal data to the following categories of third parties:
Crescent Health will use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
In the event of a proposed and/or actual disposal of business, acquisition, merger, re-organisation or financing exercise in connection with any member of Crescent Health ("Relevant Transaction"), your personal data may or will be required to be disclosed or transferred to an appointed third party as a result of such Relevant Transaction.
Group may collect information regarding your visits to Crescent Health Websites and Crescent Health Social Media without users expressly and/or actively submitting or consenting to the provision and/or collection of such information. Such information may be collected using information collection and tracking technologies including but not limited to cookies (“Cookies”) and/or other similar type(s) of technology (“Tracking Technologies”). Crescent Health may also appoint third party vendors including Google that collect and/or track such information on our behalf. Cookies are small text files that we place in your computer or device to store your preferences. They do not contain any personally identifiable information about you. They help us personalize your experience when you return to our Website, and they are required for certain portions of our Website. Your internet browser via other Tracking Technologies may also transmit to Crescent Health and/or its appointed third-party vendor similar information, such as the URL of the website you just visited. Crescent Health uses Cookies and Tracking Technologies to:
By accessing or using Crescent Health Websites, you agree that we can place Cookies on your device and access them for purposes explained above. You can set your browser option so that you will not receive cookies and you can also delete existing cookies from your browser. However, you may find that some parts of the Website will not function properly if you have refused cookies or similar tracking technologies. If you wish to block cookies, go to http://www.allaboutcookies.org/ to find out how, or check your browser’s instructions.
Group may collect information regarding your visits to Crescent Health Websites and Crescent Health Social Media without users expressly and/or actively submitting or consenting to the provision and/or collection of such information. Such information may be collected using information collection and tracking technologies including but not limited to cookies (“Cookies”) and/or other similar type(s) of technology (“Tracking Technologies”). Crescent Health may also appoint third party vendors including Google that collect and/or track such information on our behalf. Cookies are small text files that we place in your computer or device to store your preferences. They do not contain any personally identifiable information about you. They help us personalize your experience when you return to our Website, and they are required for certain portions of our Website. Your internet browser via other Tracking Technologies may also transmit to Crescent Health and/or its appointed third-party vendor similar information, such as the URL of the website you just visited. Crescent Health uses Cookies and Tracking Technologies to:
Group may collect information regarding your visits to Crescent Health Websites and Crescent Health Social Media without users expressly and/or actively submitting or consenting to the provision and/or collection of such information. Such information may be collected using information collection and tracking technologies including but not limited to cookies (“Cookies”) and/or other similar type(s) of technology (“Tracking Technologies”). Crescent Health may also appoint third party vendors including Google that collect and/or track such information on our behalf. Cookies are small text files that we place in your computer or device to store your preferences. They do not contain any personally identifiable information about you. They help us personalize your experience when you return to our Website, and they are required for certain portions of our Website. Your internet browser via other Tracking Technologies may also transmit to Crescent Health and/or its appointed third-party vendor similar information, such as the URL of the website you just visited. Crescent Health uses Cookies and Tracking Technologies to:
You have the right to request access to and/or the correction of your personal data held by us and in this respect, you may:
We will use reasonable efforts to comply with your request to access or correct your personal data within a reasonable time period of receiving such a request. Where applicable we will notify you with reasons in the event we are not able to accede to your request. Kindly note in acceding to the corrections requested, we may require further documentary evidence of such new personal data.
Kindly submit all enquiries and written requests for access to your personal data, for correction and/or deletion of your personal data, to limit the processing of your personal data or for information regarding our policies and procedures in relation to the types of personal data handled by us and/or methods of handling such personal data using the following contact points for matters related to Crescent Health to dpo@hicrescent.com along with your citizen ID card.
We reserve the right to amend this Privacy Policy at any time without prior notice. The revised Privacy Policy will be posted to this page so that you are aware of the information we collect, how we use it, and under what circumstances we may disclose it. You are advised to check this Privacy Policy on a regular basis.
In the event of any conflict between this English language Privacy Notice and its Thai language Privacy Notice, the terms in this English language Privacy Notice shall prevail.